Shipping Zones
Group countries into zones so you can set different rates for different regions.
A shipping zone is a group of countries that share the same rates. Instead of setting prices for each country one by one, you create zones and attach rules to them.
How zones work
Zones are optional. Without them, rules apply to all your target markets at once. With zones, you can charge different rates for different parts of the world.
A typical setup:
| Zone | Countries | Rate example |
|---|---|---|
| UK | United Kingdom | Free over 50, otherwise 3.95 |
| Europe | France, Germany, Spain, etc. | 7.95 flat rate |
| Americas | USA, Canada, Mexico, Brazil | 12.95 flat rate |
| Rest of World | Everything else | 19.95 flat rate |
Creating zones
Go to Shipping > Zones and click New zone. Give it a name and pick the countries it includes.
Each country can belong to only one zone. If you try to add a country that is already in another zone, the system will warn you.
Countries not in any zone fall through to rules that target "All target markets" (no zone restriction).
Zone priority
When a customer checks out, the system finds the most specific match:
- If the customer's country is in a zone, zone-specific rules apply
- If no zone matches, rules targeting "All target markets" apply
- If a zone rule and an "All target markets" rule both exist for the same carrier and method, the zone rule wins
This means you can set a general worldwide rule and then override it for specific zones.
Tips
- Start simple. One zone for domestic, one for international. Split further when you need different prices.
- Name zones by region, not carrier. "Europe" is clearer than "DPD Zone" because you might change carriers later.
- Use target markets first. Zones only matter for countries in your target markets list. If you do not ship to a country, adding it to a zone has no effect.